Payment and Billing related issues?

For support regarding payments made to Wicked Interactive Ltd., please email billing@subagames.com.

Be sure to include the name of the payment method and that payment's receipt number and/or transaction ID.
If possible, send a screenshot of the transaction page.

Please do not forget to include your account name in the email!

Account Troubles?

If you are having trouble logging into the site with your account but is not having trouble logging into the games, please email us at accounts@subagames.com. Please provide as much account information so we can assist you more efficiently.


For PristonTale 1 related issues, email pt1@subagames.com

For ACE Online related issues, email ace@subagames.com

For Metin 2 related issues, email metin2@subagames.com

For Cross Fire related issues, email cf@subagames.com

For general support and inquiries, email support@subagames.com

Please make sure to include your account information when you are sending an email to any of the support emails so we can assist you.

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