POLICY
*Updated July26, 2008

[1.0] Account
An account is issued to a player in accordance with the account policy. This section of the document further discusses the legal actions which will be executed to an account due to any violation. Each account holder must respect all other players in a professional and courteous manner and is fully responsible for all violations incurred by his/her account.

[1.1] Warning
A warning is issued to a player for an offense which is considered a minor illegal act, most common violation due to lack of knowledge or harmless offense which may be easily prevented. This is a cautious response to the player to keep their eyes open and acknowledge that he/she has performed an illegal act. If a similar act(s) is continued, second level of action will be conducted in accordance with the account policy.

[1.2] Simple Suspension
A simple suspension of the account is issued to a player who has committed a violation for which he/she was previously warned. A simple suspension is used to remove the player off the server for a short period of time to ensure he/she understands the importance of a violation free environment.

[1.3] Extreme Suspension
A suspension that is lengthy in duration and applied to a violating account. This is often caused by a serious offense in accordance with "Suba Games' Terms and Conditions" in which a simple suspension may not be issued. Extreme suspension is a consequence for situations where the offender has been warned numerous times and/or previously given a simple suspension.

[1.4] Account Closure
Account closure is by far the highest level of punishment to an active account. This course of action is utilized at situations where an offense may not be tolerated any further. In other words, offender has far exceeded the point in which any suspension is applicable. Upon completion of an account closure, the entire account will be permanently deleted as well as the offender is prohibited to attend any matters relating to the game. Hereafter, the account will not be revoked for any reason.

[1.5] Chat Block
The chat window is a main medium of communication amongst players. Currently, the chat window allows players to exchange information through four different levels which determine who may see the messages in respect to a range. "Shout" is the highest level of all, which means all players on all channels, will see messages. These messages are constantly filtered for English only. However, players often find ways to send the message using distinct words which do not get filtered. These players are at a risk of losing the privilege to chat altogether. Hence, it is very important to use appropriate terms of communication while respecting all other players rights at all times. Players who are identified as presenting offensive, inappropriate, aggressive, racial, discriminative, sexual and violent or any other language we define as simply unacceptable will be warned at first. If this behavior still continues, the ability to chat will be revoked from all the involved participants.

[1.5.1] Levels of Chat
[A] Normal/Party/Guild - Messages are visible to all players who are roaming around a certain range of the sender, in a party or part of Guild respectively. Within these levels of chat, general terms that are widely accepted and used daily are acceptable since there is limitation for visibility of messages sent.

[B] Shout - Messages processed here are seen by everyone within the channel. Thus, players must abide by the rules discussed above in this level of chat; otherwise a punishment will be issued accordingly.

[2.0] Character Naming Conventions
Character names are the only way of referencing a player in the game environment. These names may be meaningful and attractive. However, they may not portray content that is considered pedophiliac, racial/ethnic, sexual, violent, national sexual orientation and Obscene/Vulgar. Thus, great care should be given to name selection. The first impression other players have of you will be based on your character's name, so it's best to start off on the right foot. While choosing the perfect name for your character is left to your discretion, we have determined that some types of names are not allowed in this game.

[2.1] Sexual Content
Character names which imply any sexual content of any kind is inappropriate and thus not tolerated. This may include words describing sexual behavior or imagery.

[2.2] Racial/Derogatory/Discriminative/Disability Terms
Racial, derogatory, discriminative and/or disability terms are offensive and not attractive to other players in the game. Such names which depict any type of the above mentioned content either implicitly or explicitly is prohibited by rules that govern this convention.

[2.3] Harassment
Character names that portray any kind of harassment at any degree is not tolerated and will be considered a serious offense.

[3.0] PvP (Player versus Player)
Every player must respect and realize that each player has equal rights in the game. Therefore, battles may not be initiated through the means of compelling or continuously attacking someone if they are not interested in the battle. Players who constantly violate this rule will be punished accordingly. Items that are lost as a result of PvP combat will not be restored or refunded.

[4.0] Impersonation
The term impersonation is an implication of the act of mimicking another player, GMs (Game Masters) or administrators. This course of action often leads to misunderstanding, fraud or other illegal operations. If at any time a player is identified as a participant of the above act, he/she will be punished according to the degree of imitation as well as the consequence of the act. Be very cautious concerning your behavior within the game environment as some acts may result with a severe penalty regardless of any status.

[5.0] Harassment
Harassment is often an issue at any situation, which causes insecurity, lack of interest in the game environment and during some situations may pose a threat. Harassment may include calling inappropriate names, producing offensive or negative remarks which may be directed to a single player or a group of players, passing rumors or any message in the chat window that is considered offensive in accordance with the "Game Policy".

Thus, harassment of any kind regardless of the degree of harassment is not tolerated under any circumstances. These matters are compiled into a serious consideration since the security and the interest of other players are highly important to the nature of our business. Treat each and every player the way you would like to be treated.

[6.0] Scam
The term scam applies to gaining any kind of advantage, item, property or information through the use of deception. Therefore, it is a number one concern regarding our players and all necessary actions will be taken to prevent violation of any sort which may lead to scams. Never give out your personal account information.

[6.1] In Game Scams
These include scams which occur within the vicinity of the game environment by misleading a player. They include the following: impersonating a guild member, party member, friend or any other team member to exchange valuable item(s), advantage or information. GMs (Game Masters) will never request a player for their password or other personal information in the game environment. Therefore, do not ever provide any information (or an in-game item) to anyone including, but not limited to, your family members and friends. Please keep your account information secure. We do not take any responsibility for any player's loss.

[6.2] Other Scams
Other scams are relating to external accounts. Any player who utilizes outside means of achieving information, items or property (including user accounts) will fall under this category of scams. These scams may include: using fraud emails to obtain passwords or other account information, selling or buying of user accounts and using real life transactions to buy an in-game item or information or advantage. We do not take any responsibility for any player¡¯s loss due to a real life transaction that is executed between two or more players.

[6.3] Item Mall Scams
Suba Games does not authorize any trading of Item Mall equipment for gold, items, or any other in-game benefit. The Item Mall is only for a player's personal use or for use as free gifts for other players. We do not take any responsibility for a player's loss due to a transaction that is executed between two or more players involving Item Mall equipment. Equipment, gold, and/or Item Mall benefits will not be recovered or restored. Players who are found to be utilizing the Item Mall for scams will have their accounts suspended and/or permanently banned. Players who are involved in charge-backs and/or other fraudulent activities related to our Item Mall, PayPal, or a Credit Card will be reported to the legal authorities and their accounts will be permanently banned. Players who receive Item Mall gifts related to these fraudulent activities will also have their accounts suspended and/or permanently banned. Players are required to report any Item Mall gifts they receive from suspicious senders. Failure to report these Item Mall gifts will result in a permanent ban when the sender is involved in a chargeback or another fraudulent activity.

[6.4] Tips to Avoid Scams
[1] Do not give out any personal or account information to anyone in the game or outside of the game via email or through any medium.
[2] Always keep your account information safe and secure.
[3] Always, report any suspicious players who seem to conduct these activities to avoid future scams.

[7.0] Cheating/Hacking
Cheating and hacking are two critical problems which are encountered during numerous online gaming activities to gain advantage. The internet is a huge resource possessing variety of tools to successfully hack or cheat a game server. We do not tolerate any kind of cheating or hacking which is concluded by our assessment of a player's results. The hacker's information including the current IP Address will be recorded for future reference and investigation.

These activities are illegal in accordance with "Suba Games Terms of Agreement" and necessary corrective actions will be taken. For instance, permanently ban of this player will be finalized without any means for appeal. It is extremely important to follow all the rules of conduct during your game play and when using the website or the forum.

All rules and regulations that govern the entire game policy are set by Suba Games and must be followed without any violation. Suba Games reserves the right to change or add other rules should the need arise. Moreover, Suba Games also reserves the right to alter or permanently ban any player's account with or without any notice at any time for any reason should the need arise. In addition, Suba Games reserves the right to record all necessary information while keeping an active log if fraud or any illegal activities are detected from any player at any time. Each player, by engaging his/her self in the game play agree to follow all the above rules which are set forth.

[8.0] Lost Items
We are not responsible for items lost due to being hacked, trade scams, account sharing, or for any other reasons that are beyond the control of Subagames. However, if you do have screenshots with conclusive evidence that you have been wronged, depending on the situation, we may be able to return none/some/all of your items. Also, if you do lose an item due to an error on our part and you report the incident within 72 hours of occurring, we will return the item after a period of investigation.

PRIVACY POLICY FOR SUBA GAMES WEBSITE AND Wicked Interactive LTD.'s SERVER

The following section describes the "Privacy Policy" that governs the player information act in our website (www.subagames.com).

Our website does not record e-mail (electronic mail) addresses of its visitors.

All personal information, which is voluntarily given to "www.subagames.com" or Wicked Interactive Ltd. will not be issued, sold or redistributed to a third party in any way.

Each player's computer establishes an active connection by utilizing a particular IP (Internet Protocol) address. This type of link to the servers may provide us with the following information: what part of the world the connection is linked to and who is the internet service provider of the player. The obtained information is only used for billing purposes by the website (www.subagames.com).

By involving yourself in the game, you acknowledge that you agree to these rules and will abide by them regardless of the circumstances. In addition you also agree that these rules will apply to anyone that you allow to use your Suba Games' account or user ID. By allowing another user to use your account, you are personally responsible for all the consequences (including termination of your account) which may result, if the above discussed person violates any of the above discussed rules at any time.

Further, you acknowledge that if your account and right to use the Suba Games' service is terminated by Wicked Interactive Ltd. for any reason, you will not be entitled to a refund of any fees paid by you.

Wicked Interactive Ltd. reserves the right to change rules and/or add new rules at any time. Therefore, it is your responsibility to check the Suba Games'website from time to time to review any rule(s) alterations that Wicked Interactive Ltd. may have made.

Lastly, you agree to read carefully the terms and conditions set forth on the Suba Games' service agreement that is posted on the Suba Games website.

If you have any questions or comments, kindly contact Wicked Interactive Ltd. at the following address:

885 Don Mills Road, Suite 200
Toronto ON. Canada
M3C 1V9